VoIP PBX | - Cisco CallManager (all versions)
- CallManager Express
- Avaya CM S8000 series and IP Office 500
- NEC Univerge - SV8000 series, IP only
- generic SIP
- IPTrade turrets
- Mitel
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IP Phones | - All Cisco IP Phones
- All SIP phones
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Operating System | - Any Windows OS 32 and 64 bit compatible
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Hardware Requirements | - Software only recording system, no proprietary cards
- Industry-standard Intel compatible server supplied by customer
- Network connection to voice traffic, using a hub or a mirrored port for promiscuous mode network sniffing
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Recording Capacity | - Up to 400 simultaneous calls on a single dual core CPU
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Retention Capacity | - Speech compression, VBR, Stereo, 170 hours per GB
- ~ 18,000 compressed talk hours on one 120GB HDD
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Supported codecs | - G.711 A-law and μ-law
- G.722
- G.729 (extra options: G.729A, G.729B, G.729AB)
- Opus
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Recording Architecture | - Passive network sniffer, Skinny Protocol
- SIP trunk recorder compatible with newer Cisco phones
- Stereo, each party is heard in a different channel
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Embedded Database | PostgreSQL 9.512 |
Security | - Secure access to recordings
- Managers have access to calls based on logical departments filters
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Call records access | - Web interface + desktop player
- Phone Service interface (on Cisco IP Phones 7940, 7960, 7970)
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Support | - Technical Support includes Software Upgrades
- TeamViewer software included
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