Get Help

User Manual

The user's manual can be found in the help menu.

Help > Manual > User’s Guide

TeamViewer Support

(TBD)

Remote Support

Some issues might require the CallReplay support personnel to connect to your PC for a remote support session, in which case, they will request a remote session. You can start a remote support sessionby going to Help > Remote Screen Connect

A new tab will open, please start a session.

Enter your name here

Save and run the file that is prompted for download.

Allow the File to run, and allow the necessary permisions.