v10.7 Release Notes
Saturday, April 20, 2024 in Releases
The most important feature of 10.7 is the Sentiment Analysis and Reporting based on the Calls Transcription feature. Together these two technologies allow supervisors and management to effortlessly evaluate customers’ mood and agents’ …
v10.6 Release Notes
Saturday, April 08, 2023 in Releases
ID Description #3578 Fixed various minor bugs #3613 Updated internal components (such as database engine) #3612 Various interface fixes #2229 Re-enable CDR Verifier #3577 Update Transcription Client to use HTTP REST protocol
v10.5 Release Notes
Thursday, October 06, 2022 in Releases
Critical Update, please upgrade ASAP This version changes the focus from Ease of Use to Secure-First. As such, we overhauled the security infrastructure which introduces breaking changes you should be aware of. Breaking Changes The web site can now …
v10.4 Release Notes
Tuesday, September 14, 2021 in Releases
ID Description Configurable TLS protocols #3422 Reworked Forked Wizard to preserve policy #3436 Update channel pool when uploading a license #3437 Email call as attachment #3457 Bad user password on screen recorder #3461 Recording Status and Actions …
v10.3 Release Notes
Monday, March 08, 2021 in Releases
Transcription The major feature in is the initial beta release of the CallReplay Transcription technology, a fully in-house speech-to-text transcription technology, available in the cloud or on the premises. The fundamental issue with call recording …
v10.2 Features
Monday, January 18, 2021 in Releases
# Subject Category 3335 Search with category name Web Interface 3313 HQ\Branch replication 3344 Replication Servlet error when replicationId does not exist Replication 3355 Call UI improvements Web Interface 3370 Call link NPE 3373 Do not …
v10.0 Features
Monday, January 13, 2020 in Releases
# Subject Category 2833 Upgrade to Azul JDK11 2070 memolith logs upgrade Memolith 2659 Classifier speedup 3145 KeyStore Editor component Security > Certificates 2901 Modern SVG icons 2891 Search by call id 3064 Computers panel missing Replay 3103 …