Configuration Overview

CallReplay v9 uses a new, hierarchical system of adding new users and roles, with the possibility to configure all the settings related to these users in a new, Unified Configuration panel.

This system allows inheritance for permissions and recording policies, with the ability to edit settings on a per-user basis, grouping of users by folders and management of tags and customers.

This chapter covers the available settings in the Unified Configuration module, available from the System | Configuration menu.