Classifier

The classifier is a back-end mechanism that looks at a call's properties and then compairs them against each category's filters.

When a call starts and when it ends, the classifier compares the call against all the filters and assigns that call to one or more categories. This means that at the call's start, the classification will determine wether the call is recorded or not and other properties, depending on the category that receives ownership of the call. At the call's end the duration might get compared against existing filters which might assign the call to even more categories.

The classifier is also invoked whenever a new filter is added, or an existing one is modified, checking all existing calls against the new filter.

• Status shows the status and speed of the classifier
• Smart classifier is the default option, disabling it turns the classifier into a "safe mode" classifier - do not change unless explicitly instructed by CallReplay support staff
• Thread count: sets the number of threads the classifier will use. Lowering the value will make the classifier work slower, but will decrease CPU load. This should be set accordingly to your CPU resources and third-party CPU load.
• Chunk size: the number of calls it processes at a time - do not change unless explicitly instructed by CallReplay support staff
• Priority: sets the priority of the classifier against other CallReplay functions - do not change unless explicitly instructed by CallReplay support staff