E-mail Configuration

CallReplay can be configured to send e-mail notification whenever alerts are available, including:

  • Running low on storage
  • Call have not being recorded for sevaral days

In order to configure the e-mail notification go to the menu and select System | E-mail.

Where:

  • SMTP Server: The IP or FQDN of your SMTP Server.
  • SMTP Port: 25 is standard.
  • TLS: Most people do not use TLS security. This should be left unchecked.
  • POP3 Server: If the Mail server leverages POP3, input the IP or FQDN. Most people do not use this, so it may be left unchecked.
  • Authentication User/Password: If the Mail server requires credentials, input the User/Pass.
  • From E-Mail Address: When low level emails, like exporting a call, the From Address will be used as the From address in the email.
  • Admin E-mail Address: When System Level emails need to be transmitted to the CallReplay admin, the Admin email address will be who receives those emails.

System level emails may include:

  • Running low on storage.
  • Calls have not been recorded for X days.