Authentication

CallReplay supports two authentication modes: DB and AD/LDAP.

  • DB Authentication is the default authentication mode and is integrated at the application level. This means that the user name and password pairs are maintained at database level
  • AD/LDAP Authentication can be configured and is the authentication mode that is integrated at operating system level via AD (Active Directory) or LDAP (Lightweigth Directory Access Protocol)

For AD/LDAP Authentication to work, you need an Active Directory or other LDAP compatible service available.

To configure AD/LDAP authentication mode

  1. Go to menu System | LDAP Authentication.
  2. Select AD/LDAP Authentication Mode.
  3. Provide the name of the AD/LDAP server
  4. Enter the port where AD/LDAP is listening (389 is the default port for LDAP service)
  5. Select the authentication method.
  6. Enter the domain's name
  7. Provide the user name as is defined within AD/LDAP
  8. Provide the password associated as recorded by AD/LDAP

"Save" button becomes active only if a connection test was performed successfully

To configure DB Authentication mode

  1. Go to menu System | LDAP Authentication.
  2. Select DB* Authentication Mode*.