Call Managers (PBX)

Call Managers page allows the management of Cisco CallManagers, Mitel, IPTrade, NEC and other supported telephony controllers.

To add a controller

  1. Go to Recording > Call Managers (PBX).
  2. Click Add PBX button.
  3. Provide all data required by Edit PBX window (see how to edit a controller)
  4. Click Ok.

To delete a controller

  1. Go to Recording > Call Managers (PBX).
  2. Check the row(s) containing the controller(s) to delete
  3. Click Delete PBX button.
  4. Click Yes to confirm deletion

To edit a controller

  1. Go to Recording > Call Managers (PBX).
  2. Click Add PBX if you create a new cotroller, or Edit to modify and existing one.

 

Observation: Cisco CallManager Express is a different type than Cisco CallManager.